Cookie usage and privacy policy website’s data controller is Sintravella OÜ and for any questions, please email

Sintravella OÜ processes the data of its clients and contact persons who have expressed a desire to use our services or have previously used our services.



Processing of personal data refers to any activity involving the user’s personal data on the website – data collection, processing, storage, correction, or deletion.

Users are all individuals who visit the website or provide information to Sintravella OÜ.



By confirming the privacy terms, you grant the right to process data in accordance with these privacy terms.

Sintravella OÜ collects the following user personal data through the website as described below:

  • User name, company name, and email address – provided by the user when submitting an information request to respond to their query;
  • Website visit statistics – through Google Analytics, Facebook Pixel.



Sintravella OÜ uses personal data to respond to user queries and communicate with users.

Sintravella OÜ uses website visit statistics to improve the website user experience and for more effective marketing.

Users have the right to prohibit the processing of their personal data at any time, except when necessary to fulfill contractual obligations, including service provision.



A third party is a contractual partner of Sintravella OÜ who processes personal data and provides services to the user through Sintravella OÜ.



Sintravella OÜ retains personal data for as long as necessary to fulfill the purpose or as required by law.

Sintravella OÜ implements all reasonable measures to protect processed personal data. Access to modify and process personal data is restricted to authorized persons only, and all user personal data is treated as confidential information.



Users have the right to:

  • Express a desire to access their data;
  • Demand correction, supplementation, or, under conditions provided by law, deletion of personal data;
  • Demand limitation of personal data processing;

If users have questions about their rights or believe that Sintravella OÜ has violated their rights in processing their personal data, they should contact

If a user believes that their rights have been violated in the processing of personal data, they have the right to contact the Data Protection Inspectorate.



Cookies are used on website to enhance user experience, for more effective marketing activities, and to collect usage statistics.

A cookie is a small text file that a web browser automatically saves to the device used by the client. Cookies are used to collect information about how the client uses the website to personalize and make the website usage more user-friendly. Cookies may be created by various service providers, such as Google and Facebook. Cookie files are not harmful to the computer.

There are two types of cookies:

  • Persistent cookies, which remain permanently in the cookie file on the user’s computer. They may be used, for example, to recognize the user as a repeat visitor to the website and to customize the website content according to the user’s needs or for collecting statistical data.
  • Session cookies are temporary and disappear when the user leaves the website or closes their web browser. Session cookies may be used to enable certain website features, such as requesting a service or product.

Cookies are used to collect information about how the website is used to make it more personalized and user-friendly. Additionally, cookies help gather user statistics, which allows measuring and improving website performance and provides basic data for conducting effective marketing activities.

Users are considered to have accepted cookies if their web browser settings allow cookies. Web browsers often allow the storage of cookie files by default. Users can disable or delete the use of cookies on their device by adjusting their web browser settings. If cookies are not used, the website may not function correctly. Instructions for deleting and configuring cookies in browsers: Chrome, Internet Explorer.

Sintravella OÜ uses Google Analytics to collect usage statistics, gathering data on visited subpages, visit times, and other statistics.